Privacy Policy

Privacy Policy

Last updated:

Plain-English Summary: What we collect, why, how we use it, your choices, and the standards we follow (GDPR/CCPA/CAN-SPAM/CTIA).

Welcome to Aibly Automation LLC (“Aibly Automation,” “we,” “us,” or “our”). This policy explains how we handle your information when you visit aiblyautomation.com, use our forms or chat, or interact with our services.

1. Information We Collect

A. Information You Provide Directly

  • Name, phone number, and email address (e.g., via contact forms, booking requests, chatbot).
  • Business name, job title, or industry (if provided).
  • Payment information for services or subscriptions.
  • Messages, requests, survey responses, or support inquiries.

B. Information Collected Automatically

  • IP address, browser type, device and OS details.
  • Pages visited, time on page, referring URLs.
  • Cookies and similar technologies (see Cookies & Tracking).

C. Information from Third Parties

  • CRM & automation: GoHighLevel
  • Voice/SMS: Twilio, Retell AI
  • Analytics: Google Analytics or similar
  • Payments: Stripe

2. How We Use Your Information

  • Provide, operate, and improve our services and automations.
  • Respond to inquiries, support requests, and demos.
  • Process payments and manage accounts.
  • Send appointment reminders, service updates, and (with consent) marketing.
  • Analyze traffic, troubleshoot, and optimize user experience.
  • Comply with legal obligations and prevent fraud or abuse.

3. How We Share Information

We do not sell your personal data. We share it only with trusted providers who help us run our business, and only for the purposes described here.

  • CRM/automation (e.g., GoHighLevel)
  • Voice/SMS (e.g., Twilio, Retell AI)
  • Payments (e.g., Stripe)
  • Hosting, email, and analytics providers

4. Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion (see Your Rights).

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage can be guaranteed 100% secure.

6. Cookies & Tracking

We use cookies and similar technologies to help the website function, remember preferences, and analyze usage. You can control cookies in your browser settings, but some features may not work as intended if cookies are disabled.

7. Email & SMS/Text Communications

By providing your mobile number or otherwise opting in, you agree to receive SMS/text messages from Aibly Automation LLC related to appointments, service updates, and (with consent) marketing. Message frequency varies. Message and data rates may apply.

  • Opt-out: Reply STOP to end texts at any time.
  • Help: Reply HELP or email [email protected].
  • Consent is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

You may opt out of marketing emails via the Unsubscribe link in any email.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal data, and to withdraw consent for marketing. To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from minors. If you believe a child has provided information, please contact us so we can delete it.

10. Changes to This Policy

We may update this policy periodically. The Last updated date will reflect the latest version.

11. Contact Us

Aibly Automation LLC
Danville, Indiana, USA
Email: [email protected]
Website: https://aiblyautomation.com
© 2025 Aibly Automation LLC. All rights reserved.